RTC Education Limited t/a Regent College London Privacy Notice for Website Users
Last Updated: 16-04-2024
1. Introduction
2. What is personal data?
3. Personal data we collect
4. Purposes for which we use your personal data and the lawful bases
5. Sharing your personal data – Higher Education Statistics Authority (HESA)
6. How long we keep your personal data
7. Security of your personal data
8. Your rights
9. How to complain
10. How to contact us
RTC Education Limited and its affiliates, subsidiaries and related entities (“Regent”, “we, “our”) is committed to protecting the privacy and security of the personal data we collect about end customers and users of our services (“you/your”).
The purpose of this privacy notice is to explain what personal data we collect about you when you use our website. When we do this, we are the data controller.
Please read this privacy notice carefully as it provides important information about how we handle your personal information and your rights. If you have any questions about any aspect of this privacy notice you can contact us using the information provided below or by emailing us at datalead@regentgroup.org.uk.
‘Personal data’ is any information from which you can be identified, either directly or indirectly. For example, your name or an online identifier.
‘Special category personal data’ is more sensitive personal data and includes information revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, genetic data, biometric data for the purposes of uniquely identifying someone, data concerning physical or mental health or data concerning someone’s sex life or sexual orientation.
We collect, use and are responsible for certain personal data about you. When we do so we are subject to the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. The personal data we collect includes:
When we collect personal data about you via our website, we may use it for the following purposes and on the following lawful bases:
| Purpose |
Lawful Basis for Processing |
| Provide you information and the products and services you have requested from us. | Article 6(1)(a) – Consent |
| Internal record keeping. | Article 6(1)(f) – Our legitimate interest in ensuring we keep accurate and up to date records about our website usage. |
| We may use the information to improve our products and services. |
Article 6(1)(f) – Our legitimate interest in using user feedback and information to improve our products and services. |
| We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided. |
Article 6(1)(f) – Our legitimate interest in sending you direct marketing material we think will be of interest to you. Article 6(1)(a) – Consent |
| From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests. |
Article 6(1)(f) – Our legitimate interest in receiving feedback on the products and services that we provide. Article 6(1)(a) – Consent |
Where personal data is processed because it is necessary for the performance of a contract to which you are a party, we will be unable to provide our services without the required information.
Our statutory obligations require that we share certain elements of personal data with Higher Education Statistics Agency (HESA), which is the official agency for the collection, analysis and dissemination of quantitative information about higher education in the United Kingdom.
HESA will retain the full dataset for the uses described in the Student Data Collection Notice by HESA (which can be found here: https://www.hesa.ac.uk/about/regulation/data-protection/notices)
We will retain your personal data for as long as is necessary to provide you with our services and for a reasonable period thereafter to enable us to meet our contractual and legal obligations and to deal with complaints and claims.
At the end of the retention period, your personal data will be securely deleted or anonymised, for example by aggregation with other data, so that it can be used in a non-identifiable way for statistical analysis and business planning.
We have implemented appropriate technical and organisational measures to safeguard your personal data and protect it from accidental or unlawful destruction, loss or alteration and from unauthorised disclosure or access.
In addition to the technical and organisational measures we have put in place, there are a number of simple things you can do in order to further protect your personal information, such as;
Secure Online Services
You can easily identify secure websites by looking at the address in the top of your browser which will begin https:// rather than http://.
You have certain rights in relation to the processing of your personal data, including to:
Request access to your personal data (commonly known as a “Subject Access Request”). This enables you to receive a copy of the personal data we hold about you.
Request rectification of the personal data that we hold about you. This enables you to have any incomplete or inaccurate information we hold about you corrected.
Request erasure of your personal data. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have exercised your right to object to processing (see below).
Object to processing of your personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground. If you object to us using your personal data for marketing purposes we will stop sending you marketing material.
Request the restriction of processing of your personal data. This enables you to ask us to suspend the processing of your personal data, for example if you want us to establish its accuracy or the reason for processing it.
Request the transfer of your personal data to another party (data portability).
Automated decision-making. You have the right not to be subject to a decision based solely on automated processing which will significantly affect you. We do not use automated decision-making.
Right to withdraw consent
In the limited circumstances where you may have provided your consent to the processing of your personal data for a specific purpose, you have the right to withdraw your consent for that specific processing at any time. Once we have received notification that you have withdrawn your consent, we will no longer process your information for the purpose or purposes you originally agreed to, unless we are permitted by law to do so.
How to exercise your rights
You will not usually need to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request for access is clearly unfounded or excessive. Alternatively, we may refuse to comply with the request in such circumstances. If you wish to exercise your rights, please contact us at datalead@regentgroup.org.uk.
You have the right to lodge a complaint with the supervisory authority, if you believe we are infringing the UK data protection laws or you are concerned about the way in which we are handling your personal data. The supervisory authority in the UK is the Information Commissioner’s Office who can be contacted online at:
If you wish to contact us in relation to this privacy notice or if you wish to exercise any of your rights outlined above, then please address your correspondence to:
Regent College London,
Carmine Court,
202 Imperial Drive,
Harrow,
HA2 7HG
Alternatively, you can email us at datalead@regentgroup.org.uk.
We have also appointed a Data protection Officer (“DPO”). Our DPO is Evalian Limited and can be contacted by emailing dpo@evalian.co.uk or via our postal address. If sending correspondence to our postal address, please mark the envelope to the ‘Data Protection Officer’.
