Luke as Chief Innovation and Strategy Officer, plays a pivotal role in shaping and advancing RCL strategic direction to enable growth and business longevity. At RCL the CISO collaborates with key stakeholders across the institute and industry to launch initiatives aligned with these priorities. Luke has extensive experience spanning over 15 years in education, in roles focused on commercial development and growth. He has a track record in implementing initiatives that have provided a platform to organisations for further development and growth.
Lukes’s career includes roles at Arden University as the Director of Business Development, where he implemented ideas to shift the organisation to become profitable and ready for growth.
Luke is customer focused and data driven, ensuring that everything he implements is focused on the customers’ needs and satisfaction and is informed/driven by data. He fosters a culture dedicated to enhancing customer and business relationships and transparency by ensuring businesses consider the customer experience across all aspects, from marketing campaigns, operational processes to product development.
