FAQs
Will I have access to study support?
Yes. You will have one-to-one support with your course tutor. We will also assign you a dedicated student support representative who will be on hand to help you throughout your studies.
Where will I access course material?
All course material will be available through our student portal, Regent Digital, which is accessible on any device.
What is the difference between the BA and BSc Business Management course?
| Award | BA (Hons) Business Management | BSc (Hons) Business Management |
| Modules | 4 Modules: • Strategic Marketing, • Leading and Managing Change, • Managing Innovation in Business • Corporate Strategy and Governance |
5 Modules:
• Two core modules – Dissertation 3 options relating to pathways: People Management pathway modules: |
| Awarding Body | Buckinghamshire New University | University of Bolton |
| Pathways | • Business Management – General | |
| Employability | The programme is designed to consolidate the strategic thinking of students, so upon completion they are able to enter a career in general management (with skills applicable for all areas of business) and/or develop their own businesses. | The principal aims to equip students with the knowledge, experience and skills to develop their employability / career and to pursue further study and professional development. |
| Timetable | Two Evenings and Saturdays or two week days | Usually Three Evenings or two week days |
When do my classes begin?
You will receive your timetable on e-mail prior to the commencement of your course. If you have not received it contact the Registry team at your campus.
How do I apply for an Oyster card?
You need to visit TFL website to apply for Student Oyster card. The name of the institution is Regent College, Sai House 167 Imperial Drive, Harrow, HA2 7JP.
How do I get a Student ID card?
You will need to contact the Registry team at your campus.
What Mental Health Help do you offer?
As above, we would also work with students on an individual case and put into place any support plans appropriate to aid your studies with us – these can take into account extensions to deadlines for modules as well as suitable flexibility around attendance on studies. This is subject to evidence and relevant documentation provided in confidence to the Student Support Team.
I need help with my Mental Health. Who do I contact?
Please call us on 020 3870 6666 and a member of the team will put you forward to our Student Support Team. One of the officers will be able to support you on your query and advise you appropriately in order for you to access the support you may need. Alternatively, you can call us and request to speak with Student Support reporting to us as a confidential matter as well as emailing us on Studentservices@rcl.ac.uk
You are also able to access Mental Health support through MIND Connect, our mobile phone app for all students to access anytime – 24 hours a day, on the app you will be able to find useful links as well as helpful tips relating to stress management and mental health support.
How do I report an absence from class?
We ask all students to report absences with as much notice as possible in advance of the session you will be missing by completing and submitting an absence form to Studentservices@rcl.ac.uk. If you need further support or need to discuss matters further you can also call Student Services on 020 3870 6666 and a member of the team will be happy to assist you further. If you are unable to submit the absence form in advance of your absence then please complete and submit this for the duration you were away as soon as you return to studies, its also important you notify the college in your absence by emailing us and letting us know you will complete the absence form on your return so we are aware of any situations you may be facing.
How do I file a complaint?
To start the complaint process, it’s always best to raise this with a college representative, they would normally put you in contact with a Student Services Officer who will closely manage your case and aim to resolve this for you as an informal process, if at the time you are not happy with the options provided to you, the Student Services Officer will be able to walk you through the complaints procedure and policy for Regent College London where you can exhaust the matter further.
Do you help in finding jobs?
Our team of Student Service Officers within the Student Services are at hand to support all our students on finding employment, they can work with you in identifying training requirements for roles and how best to support you in achieving your long-term goals. Student Service Officers are able to advise and guide you on the career routes you can potentially take. They are also able to help source useful external organisations in your job search.
Who do I contact if I need help?
Mainline: 020 3870 6666
Email: Studentservices@rcl.ac.uk
Drop us a Microsoft Teams Chat by mentioning us in your chat @Studentservices
We are also looking to engage our students with other social media platforms such as WhatsApp and Facebook integration. We will keep this updated.
Our team of trained front line administrators will assist you with your enquiry and help resolve the matter by reducing the number of people you need to speak with, they will aim to get you as much information alternatively, they may transfer you to the respective department for your questions to be answered appropriately.
What kind of help does Student Services offer?
Student services are here to support all current students in their respective programme of study. We often receive many enquiries from our students on the following scenarios:
- Attendance
- Student finance
- Feedback and submission
- Extensions and deadlines
For all enquiries above and anything else you may wish to find out, please contact our Student Services Administration Team on 020 3870 6666 or mail us on Studentservices@rcl.ac.uk.
How do I access Regent Digital?
All the students access Regent Digital by downloading it from the app store on their phones and then they login with their college email account and password.
I am having issues accessing my online lesson via MS Teams. What do I do?
Please call or email student services – 020 3870 6666 / Studentservices@rcl.ac.uk and a member of the Student Services team will help you.
How do I report an IT Issue?
Please call or email student services – 020 3870 6666/ Studentservices@rcl.ac.uk and a member of the Student Services team will help you.
I forgot my password. How do I reset it?
Please call or email student services – 020 3870 6666 / Studentservices@rcl.ac.uk and a member of the Student Services team will help you.
I can’t log into my Regent College London email address. What do I do?
Please call or email student services – 020 3870 6666 / Studentservices@rcl.ac.uk and a member of the Student Services team will help you.
When do exam results come back?
At the beginning of your course you will receive an academic calendar where the exam dates, assignment submission dates and the results dates will be stated. If you have not received it contact the Registry team at your campus.
What are the current Term Dates?
At the beginning of your course you will receive an academic calendar where the term dates will be stated. If you have not received it contact the Registry team at your campus.