FAQs

You will receive your timetable on e-mail prior to the commencement of your course. If you have not received it contact the Registry team at your campus.

You need to visit TFL website to apply for Student Oyster card. The name of the institution is Regent College, Sai House 167 Imperial Drive, Harrow, HA2 7JP.

You will need to contact the Registry team at your campus.

As above, we would also work with students on an individual case and put into place any support plans appropriate to aid your studies with us – these can take into account extensions to deadlines for modules as well as suitable flexibility around attendance on studies. This is subject to evidence and relevant documentation provided in confidence to the Student Support Team.

Please call us on 020 3870 6666 and a member of the team will put you forward to our Student Support Team. One of the officers will be able to support you on your query and advise you appropriately in order for you to access the support you may need. Alternatively, you can call us and request to speak with Student Support reporting to us as a confidential matter as well as emailing us on Studentservices@rcl.ac.uk

You are also able to access Mental Health support through MIND Connect, our mobile phone app for all students to access anytime – 24 hours a day, on the app you will be able to find useful links as well as helpful tips relating to stress management and mental health support.

We ask all students to report absences with as much notice as possible in advance of the session you will be missing by completing and submitting an absence form to Studentservices@rcl.ac.uk. If you need further support or need to discuss matters further you can also call Student Services on 020 3870 6666 and a member of the team will be happy to assist you further. If you are unable to submit the absence form in advance of your absence then please complete and submit this for the duration you were away as soon as you return to studies, its also important you notify the college in your absence by emailing us and letting us know you will complete the absence form on your return so we are aware of any situations you may be facing.

To start the complaint process, it’s always best to raise this with a college representative, they would normally put you in contact with a Student Services Officer who will closely manage your case and aim to resolve this for you as an informal process, if at the time you are not happy with the options provided to you, the Student Services Officer will be able to walk you through the complaints procedure and policy for Regent College London where you can exhaust the matter further.

Our team of Student Service Officers within the Student Services are at hand to support all our students on finding employment, they can work with you in identifying training requirements for roles and how best to support you in achieving your long-term goals. Student Service Officers are able to advise and guide you on the career routes you can potentially take. They are also able to help source useful external organisations in your job search.

Mainline: 020 3870 6666
Email: Studentservices@rcl.ac.uk

Drop us a Microsoft Teams Chat by mentioning us in your chat @Studentservices

We are also looking to engage our students with other social media platforms such as WhatsApp and Facebook integration. We will keep this updated.

Our team of trained front line administrators will assist you with your enquiry and help resolve the matter by reducing the number of people you need to speak with, they will aim to get you as much information alternatively, they may transfer you to the respective  department for your questions to be answered appropriately.

Student services are here to support all current students in their respective programme of study. We often receive many enquiries from our students on the following scenarios:

• Attendance
• Student finance
• Feedback and submission
• Extensions and deadlines

For all enquiries above and anything else you may wish to find out, please contact our Student Services Administration Team on 020 3870 6666 or mail us on Studentservices@rcl.ac.uk.

All the students access Regent Connect by downloading it from the app store on their phones and then they login with their college email account and password.

Please call or email student services – 020 3870 6666 / Studentservices@rcl.ac.uk and a member of the Student Services team will help you.

Please call or email student services – 020 3870 6666/ Studentservices@rcl.ac.uk and a member of the Student Services team will help you.

Please call or email student services – 020 3870 6666 / Studentservices@rcl.ac.uk and a member of the Student Services team will help you.

Please call or email student services – 020 3870 6666 / Studentservices@rcl.ac.uk and a member of the Student Services team will help you.

At the beginning of your course you will receive an academic calendar where the exam dates, assignment submission dates and the results dates will be stated. If you have not received it contact the Registry team at your campus.

At the beginning of your course you will receive an academic calendar where the term dates will be stated. If you have not received it contact the Registry team at your campus.

You will receive an academic calendar at beginning of your course which is showing the dates of exam or submission. If you have not received it contact the Registry team at your campus.

Yes we offer flexible timetables with day, evening and weekend classes. However, they vary by group and by course.